- Free delivery over the $100 AUD
Returns, Exchanges & Refunds
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Change of Mind Returns: We accept change-of-mind returns within 30 days of delivery.
Be unworn and unused
Be unwashed
Have original tags attached
Be in original packaging where applicable
Be in saleable condition
Items Not Eligible for Return
Clearance items
Gift cards
Personalised or customised products
Items marked as Final Sale
Return Process
Contact our customer service team.
Provide your order number and reason for return.
Follow the return instructions provided.
Customers are responsible for return shipping costs for change-of-mind returns.
We recommend using a tracked postal service, as we are not responsible for items lost in transit.
Once your returned item has been received and inspected.
Approved refunds will be processed within 5 business days.
Refunds will be issued to the original payment method.
Original shipping charges are non-refundable unless required by law.
Exchanges are subject to stock availability.
If your requested size or item is unavailable, a refund may be offered instead.
Faulty, Damaged or Incorrect Items.
If you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of
receiving your order.
Your order number
A description of the issue
Clear photographs where applicable
Australian Consumer Law
Nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
Customers are entitled to remedies for products that fail to meet consumer guarantees under Australian Consumer Law.
